FAQs
You asked, we answered
When was the company established?
Our company was established in 2020 with a focus on building strong competitive partnerships with each origin country. Your purchase DIRECTLY helps each farming and processing community that supplies this delicious coffee.
Is there a minimum order for wholesale purchases?
Wholesale pricing begins with a minimum purchase of 10 lbs. Savings increase with larger purchases!
What are the lead times for coffee orders?
Our coffee reaches stateside once or twice each month depending on the coffee country's
harvest and roast frequency. We pride ourselves on catering to the unique needs of your business so your coffee will reach your establishment in three weeks or less time depending on the size of your order.
How is your customer service?
We look forward to maintaining a strong relationship with you as our client. Feel free to email or call us if you need more information regarding your established order. Please email us if you have an interest in becoming an ICL Client! We’d love to hear from you!